Return rules and regulations
Dear customers, please be careful that the criterion of referral or non-implementation of the desired product is according to the opinions of the company’s support and after-sales service experts. Therefore, customers are expected to cooperate with the experts of this department.
You can exchange or return the purchased product when you return the product to the company in the same way you received it, with the same organization packaging and the original product box.
After the product reaches the support unit of Ronofel company, the result of the inspection will be announced to the customer within 3 working days.
If the purchased item has a protective pack such as: glass, can, tube, unitite and box, avoid throwing away these items for 7 working days; Because the defective product must be the same as the original form and the recipient should not use it.
Dear customers, be careful to get advice from the support unit about the features of the products before purchasing the products of Runofel. If you do not have enough information about the purchased item, the sales unit will not bear any responsibility or obligation.