Site rules and regulations
The material and intellectual property of this website belongs to the Ronofel brand and the Internet address ronofel.ir.
The Ronofel brand store website undertakes to provide all information transparently to the user.
The Ronofel brand store website is committed to providing the best services to customers.
Users undertake to act according to the laws of the Islamic Republic.
In case of offensive messages or suspicious activity, the user’s account will be blocked.
Users do not have the right to publish wrong and misleading information on the Runofel website.
To register, they must enter their contact information and identity correctly.
We assure users that their identity and phone information will not be misused
The data and cookies stored by the user remain confidential with us
Users do not have the right to use the images, text, video, etc. of the Runofel site
The copyright and copy of these materials are exclusive to the Runofel brand
If there is an error in payment through the payment gateway, the amount of money will be returned to the customer’s account within the next 48 hours.
The website’s working and support hours are from 9:00 AM to 4:00 PM on all days except holidays.
All orders will be delivered to customers within 7 working days.
It takes 10 working days from the stage of placing the order to the time of sending the goods.
Users must enter their exact postal information to place an order, otherwise the company has no responsibility for sending the goods.
The cost of sending the product is postpaid, which must be paid by the customer at the destination